Privacy policy

1. What Types Of Personal Data Does RoSPA Collect?

Company name, size, sector, individual contact names and job titles for delivery and billing, postal address, telephone, fax numbers, e-mail addresses. Under no circumstances will RoSPA ever store or show customer financial information within its Web shop.

2. How Does RoSPA Obtain Personal Data?

RoSPA obtains personal data in a number of ways e.g. orders placed by customers; enquiries made by existing customers and potential customers.

3. How Does RoSPA Use The Personal Data It Holds?

Most of RoSPA's use of personal data is necessary to enable it to provide a service to its customers and end users, including order processing, delivery, invoicing and to answer general customer enquiries. In addition, RoSPA may also use personal data to improve on the level and type of service RoSPA offers to its customers and may process personal data for sales analysis and customer usage statistics. RoSPA may inform its customers, end users and potential customers about RoSPA and RoSPA affiliate products. Customers and other recipients of information from RoSPA may indicate at the time they first place an order with RoSPA whether or not they wish to receive such information.

4. To Whom Does RoSPA Disclose Personal Data?

RoSPA will pass personal data within its internal departments to fulfil sales and support obligations and to finance departments to enable invoicing. As a general rule, RoSPA does not disclose personal data to unaffiliated third parties except where customer consent has been obtained, where RoSPA is under an obligation by law to disclose personal data or where RoSPA has contracted with third parties to provide services to RoSPA customers e.g. for delivery.

5. How Does RoSPA Protect the Personal Data it Holds?

RoSPA has implemented appropriate internal security procedures restricting access to and disclosure of personal data within RoSPA.

6. Customers' Rights

The law in certain jurisdictions gives individuals whose personal data is held by RoSPA specific rights to access and rectify personal data held about them.

7. Contact Details

RoSPA, PO Box 637, Rosslyn Crescent, Harrow, Middlesex, HA1 2SU, UK Email: sales@rospashop.com

8. Policy Updates

As part of RoSPA's commitment to compliance with data privacy requirements RoSPA may update the terms of this policy from time to time.